Forex Rates:(Indicative)
AFN/PKR = 2.1USD/PKR = 160.44GBP/PKR = 195.76EUR/PKR = 173.27JPY/PKR = 1.5CHF/PKR = 164.79SEK/PKR = 16.3CAD/PKR = 113.98SAR/PKR = 42.74

Contact Us

HEAD OFFICE:

34 - The Mall, Peshawar Cantt, 25000 Khyber Pakhtunkhwa, Islamic Republic of Pakistan.

UAN:

+92-91-111 95 95 95

Website:

www.bok.com.pk

Social Media

   

24/7 Helpline:

021-111 265 265

 

 

CUSTOMER COMPLAINTS UNIT

 

Incharge:

Mr. Syed Muhammad Awais

Telephone:

091 - 5253867

Address:

Customer Complaints Unit
Manager Complaint Management Unit, Head Office, The Bank of Khyber, Peshawar.

Email : 

[email protected]

UAN:

+92-91-111 95 95 95

Complaint Forms:

Online Complaint Form

Complaint form (Urdu)

Complaint form (English)

Focal Person of Contact for Attending Issues of Discriminatory Practices at BOK

FAROOQ AHMAD KHAN SYED MUHAMMAD AWAIS
Head Service Quality In-charge Complaint Management

Direct Line: 091-5284909

Direct Line: 091-5253867

Email: [email protected]

Email: [email protected]

Office Address: Service Quality Department, State Life Building, The Mall Road, Peshawar Cantt, Peshawar.

Office Address: Complaint Management Unit, State Life Building, The Mall Road Peshawar Cantt, Peshawar.

 

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News

SBP Launches Refinance Scheme for Payment of Wages & Salaries to the Workers and Employees of Business Concerns

To combat the impact of COVID-19 and to help the businesses in payment of wages and salaries to their workers and employees and thereby support continued employment in this...

ATM Alert

Dear Customer, Please be informed that BOK ATM Services will not be available due to System Upgradation from 17th Dec 10:00 PM to 18th Dec 6:00 AM. Inconvenience is much regretted...

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