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Contact Us

HEAD OFFICE:

34 - The Mall, Peshawar Cantt, 25000 Khyber Pakhtunkhwa, Islamic Republic of Pakistan.

UAN:

+92-91-111 95 95 95

Website:

www.bok.com.pk

24/7 Helpline:

021-111 265 265

 

 

CUSTOMER COMPLAINTS UNIT

 

Incharge:

Mr. Iftikhar Yaseen

Telephone:

091 - 5253867

Address:

Customer Complaints Unit
Manager Complaint Management Unit, Head Office, The Bank of Khyber, Peshawar.

Email : 

complaints@bok.com.pk

UAN:

+92-91-111 95 95 95

Complaint Forms:

Online Complaint Form

Complaint form (Urdu)

Complaint form (English)

Focal Person of Contact for Attending Issues of Discriminatory Practices at BOK

FAROOQ AHMAD KHAN IFTIKHAR YASEEN
Head Service Quality In-charge Complaint Management

Direct Line: 091-5284909

Direct Line: 091-5253867

Email: farooq.khan@bok.com.pk

Email: iftikhar.yaseen@bok.com.pk

Office Address: Service Quality Department, State Life Building, The Mall Road, Peshawar Cantt, Peshawar.

Office Address: Complaint Management Unit, State Life Building, The Mall Road Peshawar Cantt, Peshawar.

 

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News

Chinese Businessmen Delegation visits BOK

Chinese delegation comprising of businessmen & local Govt officials, visited BOK Head Office on Jan 17, 2018 and held meeting with BOK Head Retail Banking & its team. They...

BOK Signs MOU with Provincial Housing Authority, Government of Khyber Pakhtunkhwa

December 22.12.2017: Khyber Pakhtunkhwa Chief Minister Pervez khattak formally approved the home financing scheme for government servants under “Khpal Kor Low-Cost Housing Scheme...

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