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Contact Us

HEAD OFFICE:

34 - The Mall, Peshawar Cantt, 25000 Khyber Pakhtunkhwa, Islamic Republic of Pakistan.

UAN:

+92-91-111 95 95 95

Website:

www.bok.com.pk

Social Media

   

24/7 Helpline:

021-111 265 265

 

 

CUSTOMER COMPLAINTS UNIT

 

Incharge:

Mr. Syed Muhammad Awais

Telephone:

091 - 5253867

Address:

Customer Complaints Unit
Manager Complaint Management Unit, Head Office, The Bank of Khyber, Peshawar.

Email : 

complaints@bok.com.pk

UAN:

+92-91-111 95 95 95

Complaint Forms:

Online Complaint Form

Complaint form (Urdu)

Complaint form (English)

Focal Person of Contact for Attending Issues of Discriminatory Practices at BOK

FAROOQ AHMAD KHAN SYED MUHAMMAD AWAIS
Head Service Quality In-charge Complaint Management

Direct Line: 091-5284909

Direct Line: 091-5253867

Email: farooq.khan@bok.com.pk

Email: muhammad.awais@bok.com.pk

Office Address: Service Quality Department, State Life Building, The Mall Road, Peshawar Cantt, Peshawar.

Office Address: Complaint Management Unit, State Life Building, The Mall Road Peshawar Cantt, Peshawar.

 

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News

The Bank Of Khyber opens day care center at its head office in Peshawar.

The Bank of Khyber has become the first Financial institution in Khyber Pakhtunkhwa to open Day Care center for employees at its Head Office in Peshawar. Child care has long been...

Mr. Saif ul Islam Joins the Bank of Khyber (BOK) as Managing Director & CEO

Mr. Saif ul Islam has joined The Bank of Khyber (BOK) as Managing Director & CEO on Tuesday, 4 December 2018. Prior to joining BOK he was SEVP/Chief Banking Services (...

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