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Contact Us

HEAD OFFICE:

34 - The Mall, Peshawar Cantt, 25000 Khyber Pakhtunkhwa, Islamic Republic of Pakistan.

UAN:

+92-91-111 95 95 95

Website:

www.bok.com.pk

Social Media

   

24/7 Helpline:

021-111 265 265

 

 

CUSTOMER COMPLAINTS UNIT

 

Incharge:

Mr. Syed Muhammad Awais

Telephone:

091 - 5253867

Address:

Customer Complaints Unit
Manager Complaint Management Unit, Head Office, The Bank of Khyber, Peshawar.

Email : 

complaints@bok.com.pk

UAN:

+92-91-111 95 95 95

Complaint Forms:

Online Complaint Form

Complaint form (Urdu)

Complaint form (English)

Focal Person of Contact for Attending Issues of Discriminatory Practices at BOK

FAROOQ AHMAD KHAN SYED MUHAMMAD AWAIS
Head Service Quality In-charge Complaint Management

Direct Line: 091-5284909

Direct Line: 091-5253867

Email: farooq.khan@bok.com.pk

Email: muhammad.awais@bok.com.pk

Office Address: Service Quality Department, State Life Building, The Mall Road, Peshawar Cantt, Peshawar.

Office Address: Complaint Management Unit, State Life Building, The Mall Road Peshawar Cantt, Peshawar.

 

Virtual Interactive Hub

News

Prize Bonds Encashment at BOK Branches

The Bank of Khyber has designated its 15 conventional branches (List Below) for providing the services to its customer for payment of prize money & Face value of National...

Managing Director/CEO visits Lahore Area

Mr. Saif ul Islam Managing Director/CEO of BOK held meeting with Branch Managers of Conventional & Islamic branches in Lahore Area. During the meeting SWOT analysis of BOK...

Location