SBP-WMS Grievance Cell

BANKING CONDUCT AND CONSUMER PROTECTION DEPARTMENT

BC & Consumer Protection & Education Window

Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.

Director:
Banking Conduct and Consumer Protection Department,
State Bank of Pakistan,
I.I. Chundrigar Road,
Karachi.

BC & CPD Helpdesk:

http://www.sbp.org.pk/cpd/CPD-Form.asp

For general Banking Related Complaints:		For pension utility bills related complaints:
Phone:	+92-21-99218148 , +92-21-32453551	Phone:	+92-21-99221147
For ECIB related complaints:
Phone:	+92-21-32453558, +92-21-32453567	Fax:	+92-21-99212489
eCIB Helpdesk:
http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx
For Unclaimed Deposits related queries,
Phone:	+92-21-99221160, +92-21-99221154	Email:	cpd.helpdesk@sbp.org.pk

اردو

News

January 16, 2019

The Bank Of Khyber opens day care center at its head office in Peshawar.

The Bank of Khyber has become the first Financial institution in Khyber Pakhtunkhwa to open Day Care center for employees at its Head Office in Peshawar. Child care has long been...

December 6, 2018

Mr. Saif ul Islam Joins the Bank of Khyber (BOK) as Managing Director & CEO

Mr. Saif ul Islam has joined The Bank of Khyber (BOK) as Managing Director & CEO on Tuesday, 4 December 2018. Prior to joining BOK he was SEVP/Chief Banking Services (...

The Bank of Khyber