SBP-WMS Grievance Cell

BANKING CONDUCT AND CONSUMER PROTECTION DEPARTMENT

BC & Consumer Protection & Education Window

Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.

Director:
Banking Conduct and Consumer Protection Department,
State Bank of Pakistan,
I.I. Chundrigar Road,
Karachi.

BC & CPD Helpdesk:

http://www.sbp.org.pk/cpd/CPD-Form.asp

For general Banking Related Complaints:		For pension utility bills related complaints:
Phone:	+92-21-99218148 , +92-21-32453551	Phone:	+92-21-99221147
For ECIB related complaints:
Phone:	+92-21-32453558, +92-21-32453567	Fax:	+92-21-99212489
eCIB Helpdesk:
http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx
For Unclaimed Deposits related queries,
Phone:	+92-21-99221160, +92-21-99221154	Email:	cpd.helpdesk@sbp.org.pk

اردو

News

April 16, 2019

Prize Bonds Encashment at BOK Branches

The Bank of Khyber has designated its 15 conventional branches (List Below) for providing the services to its customer for payment of prize money & Face value of National...

April 13, 2019

Managing Director/CEO visits Lahore Area

Mr. Saif ul Islam Managing Director/CEO of BOK held meeting with Branch Managers of Conventional & Islamic branches in Lahore Area. During the meeting SWOT analysis of BOK...

The Bank of Khyber