SBP-WMS Grievance Cell

BANKING CONDUCT AND CONSUMER PROTECTION DEPARTMENT

BC & Consumer Protection & Education Window

Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.

Director:
Banking Conduct and Consumer Protection Department,
State Bank of Pakistan,
I.I. Chundrigar Road,
Karachi.

BC & CPD Helpdesk:

http://www.sbp.org.pk/cpd/CPD-Form.asp

For general Banking Related Complaints:		For pension utility bills related complaints:
Phone:	+92-21-99218148 , +92-21-32453551	Phone:	+92-21-99221147
For ECIB related complaints:
Phone:	+92-21-32453558, +92-21-32453567	Fax:	+92-21-99212489
eCIB Helpdesk:
http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx
For Unclaimed Deposits related queries,
Phone:	+92-21-99221160, +92-21-99221154	Email:	cpd.helpdesk@sbp.org.pk

اردو

News

March 12, 2018

Mandatory Payment of Dividend through Electronic Mode

In pursuance of section 242 of the recently promulgated companies act,2017 it is now mandatory for all listed companies to pay dividend only by way of electronic mode, directly in...

February 13, 2018

RBOs conference was held at BOK Training Dept Hatyatabad Peshawar

On Feb 12, 2018 RBOs conference was held at BOK Training Dept Hatyatabad Peshawar; to review the performance of 2017 and set new targets for 2018. The Consumer Finance Dept of BOK...

The Bank of Khyber