SBP-WMS Grievance Cell

BANKING CONDUCT AND CONSUMER PROTECTION DEPARTMENT

BC & Consumer Protection & Education Window

Please send your complaints against Commercial Banks, Developmental Financial Institutions and Micro Finance Banks directly to State Bank of Pakistan at the following address.

Director:
Banking Conduct and Consumer Protection Department,
State Bank of Pakistan,
I.I. Chundrigar Road,
Karachi.

BC & CPD Helpdesk:

http://www.sbp.org.pk/cpd/CPD-Form.asp

For general Banking Related Complaints:		For pension utility bills related complaints:
Phone:	+92-21-99218148 , +92-21-32453551	Phone:	+92-21-99221147
For ECIB related complaints:
Phone:	+92-21-32453558, +92-21-32453567	Fax:	+92-21-99212489
eCIB Helpdesk:
http://www.sbp.org.pk/ecibhelpdesk/ requestlog/consumer_cmp.aspx
For Unclaimed Deposits related queries,
Phone:	+92-21-99221160, +92-21-99221154	Email:	cpd.helpdesk@sbp.org.pk

اردو

News

July 20, 2018

BOK Raast Islamic Banking Signs MOU with Khyber Teaching Hospital (KTH)

The Bank of Khyber Raast Islamic Banking has signed MOU with administration of “Khyber Teaching Hospital (KTH)” regarding Motor Cycle Murabaha Scheme for KTH employees. The MOU...

July 10, 2018

Public Notice

In pursuance of the directive of Honorable Supreme Court of Pakistan (SCP), the State Bank of Pakistan has established "Supreme Court of Pakistan's Diamer Bhasha and Mohmand Dams...

The Bank of Khyber