The Bank of Khyber Home Remittances Services

Services:

BOK is providing Home Remittance payments services all across Pakistan. With our 190+ nationwide branches network, dedicated staff, state of the art technological support and minimum turnaround time, we provide excellent home remittances payment services. We ensure that remittances sent from abroad are received by beneficiaries without any problem and that too FREE of charges!

 

Remittances Collection:

Collection of payments from more than 190 payout locations nationwide.

Remittances sent through our global partner companies are paid at all BOK branches cash counters.

To locate your nearest BOK branch, please click here.

Following options are available at BOK to serve and facilitate you in receiving remittance:

 

COC(Cash Over Counter):

Receive your Cash remittance instantly and hassle-free at cash counter of any BOK branch.

 

Direct Credit to BOK Account:

Instant transfer of remittance funds, booked through our partner companies, into BOK accounts. Please share 24 Digit International Banking Account Number (IBAN) with remitter for booking of transaction with any of our partner exchange company abroad and you will receive the funds straight into your account with in minutes.

 

Credit to Other Bank Accounts:

BOK provides facility of remittances funds transfer to any bank account in Pakistan. Please provide your complete IBAN number to transfer funds from abroad to your bank account. within 24 hours… that too free of charges.

BOK Home Remittances Services are FREE & FAST through our network of international tie up. Click here for List of our partner tie ups.

For 24/7 customer support and complaints resolution:

BOK Help Line at +92-21-111-265-265 or
email us at complaints@bok.com.pk.

 

Remittance Tracker:

For remittance tracking, please click here .

 

IBAN Generator:

Click here to generate IBAN.

 

Become a BOK Agent:

If any Bank, Exchange Company or Money Transfer Company (MTC) would like to establish Home Remittance Arrangement with The Bank of Khyber, please feel free to contact us at:

Head Home Remittances Business
Address: Home Remittances Department, The Bank of Khyber, Head Office, 5th Floor, State Life Building, Peshawar

Email Address: wajahat.khan@bok.com.pk, shahbaz.ahmed@bok.com.pk

Tel: +92-21-32603733
UAN: +92-21-111-265-265

Pakistan Remittances Initiative (PRI):

For any Home Remittance information / query / complaint, you may also approach Pakistan Remittance Initiative (PRI-SBP) by writing at complaints@pri.gov.pk or
visit the website at http://www.pri.gov.pk or Call : +921-111-727-774 (111-SBP-PRI)

 

Federal Ombudsman – Banking Mohtasib

For any assistance regarding Home Remittance you can also approach Banking Mohtasib Pakistan on below mentioned details:

Hafiz Ahsaan Ahmad Khokhar

Senior Advisor Law/Registrar Grievance Commissioner for Overseas Pakistanis, Office of the Federal Ombudsman

Website: www.ombudsman.gov.pk
Emails: hafizahsaan1973@gmail.com
advisor.hakhokhar@ombudsman.gov.pk
Land line #: 0092-51-9217243
Fax #: 0092-51-9217256
Mobile Number: 0092-300-8487161
Address Federal (Wafaqi Mohtasib) Ombudsman Secretariat, 36-Constitution Avenue, G-5/2, Islamabad, Pakistan.

For SBP M-Wallet Scheme:

https://www.sbp.org.pk/warnings/MWallet/MWalet-1.asp

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