Home Remittances

BOK Home Remittances Services:

BOK is providing Home Remittance payments services all across Pakistan, with our 130+ nationwide branches network, dedicated staff at these branches, state of the art technological support and with minimum turnaround time to provide you excellent services, so that you receive remittances sent by your loved ones from abroad without any problem and that too FREE of charges!

What we offer?

You can collect your remittance amount from more than 130 payout locations nationwide. Remittances sent through our global partner companies  are paid all BOK branches counters. To locate your nearest BOK branch, please click here . Following options are available at BOK to serve and facilitate you in receiving your remittance:

BOK ForeeCash:

Receive your remittance in cash instantly and hassle-free at any BOK nationwide branch cash counter.

BOK ForeeCredit to BOK Account:

Your remittance is instantly transferred to your account at any BOK Branch, as soon as it is booked with our partner companies . Open an account with us Now! Share your 24 Digit International Banking Account Number (IBAN) with remitter for booking of transaction with any of our partner exchange company abroad and you will receive the funds straight into your account with in minutes.

BOK ForeeCredit to Other Bank Account:

BOK ForeeCredit allows you to transfer your remittances from abroad booked with any of our tie ups to any bank account in Pakistan. Please provide your complete IBAN number to remitter for transfer of funds through our partner tie ups via BOK to your bank account with other bank… within 24 hours… that too free of charges. BOK Home Remittances Services are FREE & FAST through our network of international tie up. Click here  for List of our partner tie ups. For 24/7 customer support and complaints resolution, please call BOK Help Line at +92-21-111-265-265 or email us at complaints@bok.com.pk.

Become a BOK Agent:

If any Bank, Exchange Company or Money Transfer Company (MTC) would like to establish Home Remittance Arrangement with The Bank of Khyber, please feel free to contact us at: Head Trade Finance & Home Remittances Address: Home Remittance Department,

The Bank of Khyber, Head Office, 1st Floor, State Life Building, Peshawar

Tel: +92-91-5253967, +92-91-5253968
UAN: +92-91-111-265-265

Email Address: bok.rtgs@bok.com.pk

Pakistan Remittances Initiative (PRI):

For any Home Remittance information / query / complaint, you may also approach Pakistan Remittance Initiative (PRI-SBP) by writing at complaints@pri.gov.pk or

visit the website at http://www.pri.gov.pk or Call : +921-111-727-774 (111-SBP-PRI)

Federal Ombudsman – Banking Mohtasib

For any assistance regarding Home Remittance you can also approach Banking Mohtasib Pakistan on below mentioned details:

Hafiz Ahsaan Ahmad Khokhar

Senior Advisor Law/Registrar Grievance Commissioner for Overseas Pakistanis, Office of the Federal Ombudsman

Website: www.ombudsman.gov.pk
Emails: hafizahsaan1973@gmail.com
advisor.hakhokhar@ombudsman.gov.pk
Land line #: 0092-51-9217243
Fax #: 0092-51-9217256
Mobile Number: 0092-300-8487161
Address Federal (Wafaqi Mohtasib) Ombudsman Secretariat, 36-Constitution Avenue, G-5/2, Islamabad, Pakistan.

For SBP M-Wallet Scheme:

www.sbp.org.pk/warnings/MWallet/MWalet-1.asp

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