Contact Us

HEAD OFFICE

  • UAN: +92-91-111 95 95 95
  • 24/7 Call Center: 091-111-265-265
  • Website: www.bok.com.pk
  • Head Office: 24 - The Mall, Peshawar Cantt, 25000 Khyber Pakhtunkhwa, Islamic Republic of Pakistan

COMPLAINT MANAGEMENT UNIT

SERVICE QUALITY DEPARTMENT

  • Head: Fauziah Mahmood
  • Telephone: 091-5253867
  • Email: fauzia.mahmood@bok.com.pk
  • UAN: +92-91-111 95 95 95
  • Address: Service Quality Department, Bank of Khyber, Head Office, 4th Floor, 24- The Mall, Peshawar Cantt. Khyber Pakhtunkhwa.

Banking Mohtasib Pakistan

  • In case a customer is not satisfied with the resolution provided by the bank they can approach Banking Mohtasib Pakistan (BMP) as the next grievance forum.
  • Address: Banking Mohtasib Pakistan Secretariat
  • 5th Floor, Shaheen Complex R Kiyani Road, Karachi.
  • Telephone: +9221-99217334
BOK
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